The Know-How

Dementia Carers Count offers up to six free counselling sessions for anyone supporting someone with dementia. No diagnosis needed. No long waitlists. Just a safe space to talk, reflect and feel supported – over the phone or video, at a time that works for you.

Dementia can cause changes in mood, behaviour and awareness that are confusing for carers. This guide explains why they happen, what signs to watch for, and when to ask for help so that both you and the person you support stay safe.

Applying for Attendance Allowance or a Blue Badge? A Summary Care Record from your GP surgery can save time, reduce stress and provide the official medical evidence you need. This simple guide walks you through how to request one, including a ready-to-use email template and tips if you’re helping someone else.

Looking for a break that really feels like one? Dementia Adventure offers supported holidays filled with nature, connection and joy for people with dementia and their carers. One of our members recently returned from a trip and couldn’t stop smiling. From lakeside walks to relaxed garden teas, these holidays are all about living well — together. Financial support is available and local Green Letter Days are growing too. Find out more and start planning your next adventure.

The iStumble app is a free, easy-to-use guide created by healthcare professionals to help carers and families respond safely and calmly after a fall. With step-by-step instructions and helpful videos, it’s like having a first-aid expert in your pocket. Learn why we love it at Good Company and how it can help you feel more confident in moments that really matter.

Meet our newest Hosts at The Good Company People - volunteers helping older adults and carers feel welcome, connected and supported across East Sussex.

When my Mum was diagnosed, I wanted to learn about dementia but I found a lot of the courses overwhelming. The course that I found useful...

What makes Good Company training different? It’s honest, human and grounded in real life. From understanding dementia using the GEM model to building confidence through shared stories, we offer simple, practical training that helps volunteers feel ready to support others with empathy and care.

When short term memory is affected by dementia, the brain may not store new information, even if it was heard and understood. Saying “I told you already” can cause distress, while simple strategies like notes, reminders and reassurance make life easier for both the person and their carer.

Practical tips for carers on how to make the most of a short GP appointment, from keeping notes to asking for next steps, so concerns are taken seriously.

When my husband moved into residential care, I was asked to consent to a Deprivation of Liberty Safeguards (DoLS) assessment. It felt frightening at first, but I’ve since learned it is not about locking people away. DoLS is a legal safeguard to protect someone’s rights when they can no longer make safe decisions on their own. With advice from Good Company and some careful preparation, I realised it could be a positive step. If you are facing the same situation, you are not al

Leaving hospital can be overwhelming, especially if you're far from home or need extra support. This guide explains how the Out of County Hospital Team and Hospital Discharge Funding can help, what your rights are under the Care Act, and how to make sure your return home is safe, supported, and in your control.