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The Know-How
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This is where we keep all of our practical guides, tips and updates from understanding dementia to managing everyday life.


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How to get the Council to help with your bin collection
Do you drag your heavy bin out to the pavement each week? Well, if it is proving too much a quick call to the council could solve your...
Jul 15, 20242 min read


Water Priority Service
As we age, certain everyday tasks can become more challenging to manage. For older adults, having access to reliable utilities and...
Jul 14, 20242 min read


How Amazon’s Alexa Can Help People Living with Memory Changes or Dementia
Alexa can be a helpful companion for people living with dementia, offering reminders, music, connection and reassurance. Our members share the ways they use her to stay independent and supported.
Jul 13, 20242 min read


Registering an Emergency Plan with CRESS
As a carer, one of your biggest concerns is likely to be what would happen to the person you care for if you were suddenly unable to...
Jul 4, 20242 min read


A guide to getting a dementia diagnosis
If you or someone close to you is struggling with memory, mood or confusion, the first step is to speak to your GP. They can refer you to a local Memory Assessment Service for further support. Early diagnosis can help you access treatment, plan ahead and stay independent for longer.
Jul 3, 20243 min read


Why filling in a Herbert Protocol can help you in a crisis
What is this? The Herbert Protocol is named after George Herbert, a War veteran of the Normandy landings, who had dementia and tragically...
Jul 3, 20241 min read


How to claim a 25% Council Tax Reduction
What is this and how can it help me? If you care for someone who is living with dementia and you receive an attendance allowance you can...
Jun 14, 20241 min read


What can a Dementia Support Worker do to help me?
What is this? Carers Breaks Engagement Team (or CBET) are a team from East Sussex County Council who support people living with dementia and their carers. A dedicated support worker will visit you every 4 weeks if you live alone or every 3 months. Your Support Worker will give you their contact details so if you have any questions or need support or advice between visits simply pick up the phone and they will get back to you. How does it help me? They can help you with: Counc
Jun 14, 20242 min read


Support for people diagnosed with hearing or sight loss
Do you know someone who turns the TV up louder or struggles to hear on the phone? Or perhaps someone you care for has experienced changes...
Sep 5, 20232 min read


British Red Cross Home from Hospital Service
The British Red Cross provide a Home from Hospital service to get you home from hospital, help you settle back in with a home care...
Aug 1, 20231 min read


How to get free respite with the Association of Carers
We know that taking on a caring role is a marathon, not a sprint and respite is a hugely important for wellbeing. The Association of...
Aug 1, 20231 min read


Financial support for your healthcare appointments
We know that making time for and attending a medical appointment for yourself is not easy when you support someone living with dementia....
Jul 30, 20232 min read
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