Support for People with Hearing or Sight Loss

Do you know someone who turns the television up louder than they used to, struggles to hear on the phone, or has noticed changes in their sight? Hearing and sight loss are both common, particularly as we get older, and they can have a real impact on everyday life.

In East Sussex, almost one in six people over the age of 65 experiences sight loss that affects their day to day living. Hearing loss is even more common, with around 40 percent of people over 50 experiencing some level of hearing loss. As more people live longer, it is important to know what support is available and where to turn for help.

Getting support locally

If you or someone you support is experiencing problems with hearing or vision, the first step is to contact your GP practice.

If a sensory impairment is identified, the Sensory Impairment Reablement Team at East Sussex County Council may be able to help.

This team offers practical support to help people stay independent at home and in their community. They have also introduced an online self assessment form, making it easier to access support.

After getting in touch, the team may be able to:

• provide information and advice

• offer rehabilitation support, including daily living skills, use of digital technology and mobility training

• help develop a care and support plan

• provide equipment to support everyday life
  

Hearing loss

Some common signs of hearing loss include:

• needing to turn the television volume up

• finding it difficult to follow conversations

• struggling to hear people on the phone

• other people noticing you are speaking louder than usual

  
  

If you notice these changes, it is a good idea to book an appointment with your GP, who can refer you for further assessment if needed.

You can find more information about hearing loss on the NHS website.

Vision or sight loss

Sight loss can be caused by a range of conditions, including glaucoma, cataracts, diabetes and age related macular degeneration.

Regular eye tests are important, as many sight problems can be treated or managed more effectively when diagnosed early.

You can find more information about sight loss and eye health on the NHS website.

Dual sensory loss

Dual sensory loss means having both hearing and sight loss. This can make communication, mobility and accessing information more challenging, and often requires specialist support.

How to contact the Sensory Impairment Team

If you or someone you support needs help because of hearing, sight or sensory impairment, you can:

• complete the online self assessment form

• call Health and Social Care Connect on 0345 60 80 191 (Lines are open 8am to 8pm, seven days a week, including bank holidays)

• email Health and Social Care Connect at hscc@eastsussex.gov.uk

If you are unsure where to start, Good Company’s Concierge team can help you talk things through and find the right local support.